FAQ (Frequently Asked Questions)
1.Can I use my FSA or HSA card to pay for massage?
YES. We accept FSA and HSA payments for massage therapy when medically necessary. For reimbursement or documentation, use NPI number: 137-643-3250.
2. What should I expect during my first massage?
Before your session, your therapist will discuss your health history and preferences. You'll then have time to undress to your comfort level and relax under a sheet before the massage begins.
3. Do I need to undress completely?
Only undress as much as you feel comfortable. You will be properly draped at all times to ensure privacy and modesty.
4. How often should I get a massage?
Frequency depends on your individual needs. Some clients benefit from weekly sessions, while others come biweekly or monthly for general wellness and stress relief.
5. What if I feel discomfort or pain during the massage?
Please speak up at any time. Your comfort is our priority, and the therapist can adjust the technique or pressure as needed.
6. Should I arrive early for my appointment?
Yes, we recommend arriving 10–15 minutes early to fill out any necessary forms and begin your session on time.
7. What types of massage do you offer?
We offer a variety of massage styles including Swedish, Deep Tissue, Ashiatsu, Hot Stone, Prenatal, and more. Each is tailored to your needs and preferences.
8. What is your cancellation policy?
We kindly ask for at least 24 hours’ notice to cancel or reschedule. Late cancellations or no-shows may be subject to a fee.
11. Can I get a massage if I’m pregnant?
Yes, we offer safe and relaxing prenatal massage for expecting mothers in their second or third trimester. Please inform us when booking and fill out the “Prenatal intake form” before your first session online or paperwork in person onsite.
12. Do you offer couples massage?
Unfortunately, we only have one therapist, so yes, you'll need to wait one by one.
13. How do I book an appointment? Do you talk walk-in?
You can book online , via phone call.
No, only take appointment .
14. What if I’m running late?
Please call us as soon as possible. We’ll do our best to accommodate you, but your session may be shortened to avoid delaying the next client.
15. Can I get a massage if I have a medical condition?
In many cases, yes—but please consult your doctor first and inform us of any conditions (such as high blood pressure, recent surgery, or injuries) so we can customize your treatment safely.
16. Do you sell gift certificates?
Yes, gift certificates are available online and in person. They make a perfect gift for birthdays, holidays, or special occasions.
17. What forms of payment do you accept?
We accept cash, major credit/debit cards, and in many cases, HSA/FSA cards. Please ask us if you’re unsure.
18. Do you offer memberships or packages?
Yes, we have discounted packages and membership options for regular clients. Feel free to reach out .
19. What products do you use during massage?
We use high-quality, hypoallergenic oil-grape seed oil and unscented lotion and cream. Let us know if you have any allergies or sensitivities.
20. Can children or teens get a massage?
Yes, with parental consent. For minors under 18, a parent or guardian must sign a consent form and may need to be present during the session. Go to “Intake form/Policy” Page.
21. Is massage safe after surgery or injury?
Massage can support recovery, but it depends on the type and timing of the surgery or injury. Always consult your physician first and let us know before booking.
22. Do you offer prenatal or postpartum massage?
Yes! We offer both. Prenatal massage is designed for comfort and safety during pregnancy, while postpartum massage supports recovery and relaxation.
23. What if I need to cancel due to illness?
Please stay home if you’re sick. We appreciate advance notice and may waive cancellation fees in cases of illness to protect staff and clients.
24. What kind of massage is best for stress relief?
Swedish massage, Aromatherapy massage, or Hot Stone therapy are great options for full-body relaxation and stress relief.
25.What should you do after massage session?
To maximize the benefits of your massage, follow these easy steps at home:
Drink Water– Stay hydrated to flush out toxins and keep muscles refreshed.
Rest & Relax – Allow your body to recover. Avoid heavy workouts for the rest of the day.
Use Heat or Cold if Needed
Warm shower or heating pad for sore/tight muscles
Cold pack for swelling or inflammation
Gentle Stretching – Light stretches help maintain flexibility. Don’t overdo it.
Light Movement – A short walk or easy movements improve circulation.
Eat Nourishing Food – Choose light, balanced meals instead of heavy or greasy food.
Warm Bath Option – An Epsom salt bath can reduce soreness and promote relaxation.
Prioritize Sleep – A good night’s rest helps your body repair and recharge.